From its launch in 1997 to its present network of community health centers, Friend Health has provided primary health care services to the vulnerable and medically underserved populations in a manner that is accessible, affordable, comprehensive, and culturally appropriate. Friend Health ensures that patients have access to a full-range of primary and preventive health care services as well as the necessary supplemental services which are either delivered directly or through established arrangements or referrals.
Friend Health was developed by the Friend Family Foundation through funding from the Michael Reese Health Trust, which enabled the merger of two University of Chicago clinical practices – the Woodlawn Infant Clinic and a clinic housed at Friend Health’s current flagship location on the University of Chicago campus. In 1998, Friend Health became a federally qualified health center (FQHC) and soon after expanded its services to additional Chicago communities. A significant number of the census tracts within its service area are designated as Medically Underserved Areas (MUA) and Health Professional Shortage Areas (HPSA), which are characterized by insufficient numbers of health care providers.
In December of 2017, Human Resources Development Institute, Inc. (HRDI) merged into Friend Health. Founded in 1974 by Dr. C. Vincent Bakeman and Mrs. Doris M. Lomas, HRDI is a leading provider of behavioral health services in Chicago addressing alcohol and substance abuse, mental health, youth and family services, community health, case management, HIV/AIDS, and gambling addiction. Since 2003, HRDI has also provided services to adult individuals with developmental disabilities in Alabama.
Friend Health’s governing board provides leadership and guidance in support of the health center’s mission. A majority of our board members are served by the health center and, as a group, represent the patients we serve.
Verneda Bachus has served as CEO of Friend Health since July 2013. Ms. Bachus previously served as President/CEO of Swope Health Services (SHS), a federally qualified health center located in Kansas City, Missouri.
Prior to joining SHS/SCE, Ms. Bachus served as president of a management consulting firm specializing in business consulting, human resources management, professional development training/coaching, and executive placement.
Ms. Bachus holds an MBA and MA from Webster University of St. Louis, and a Bachelor’s Degree in Accounting from Washburn University. Ms. Bachus is a Certified Senior Professional in Human Resources and a Certified Compensation Professional.
Wendy Thompson joined Friend Family Health Center in May 2016. Wendy previously served as Chief Officer of Strategy & Development. Prior to joining Friend Health, she served as Deputy Chief Officer at Chicago Public Schools and spent more than ten years in finance with Aon Corporation, and Goldman Sachs. Wendy holds a Master of Business Administration, as well as a Bachelor of Arts, Economics from the University of Chicago. With over 20 years of experience, she has a keen ability to evaluate risks and opportunities as well as manage complex organizational systems.
James joined Friend Health in August 2020 and has more than 30 years of business and leadership experience. Mr. Bendt previously served as Vice-President of Services and Senior Business Coach for Six Disciplines, a Business Management System solution, and Coaching Organization. He has extensive organizational development experience around Strategic Planning, Change Management, Organizational Alignment, Execution Management and Leadership Development working across multiple industries including Healthcare. He also has held several Call Center Support Senior Leadership roles. James holds a Bachelor of Science in Education from the University of Sioux Falls.
Eric joined Friend Health as the Chief Compliance Officer in June 2021 and has more than 20 years of experience. Prior to joining Friend Health, Eric was Senior Director of Compliance for Centene Corporation's Meridian Health Plan and Market Compliance Officer supporting WellCare Health Plan's compliance program. He also served as Director of Compliance at Aetna Better Health. Eric holds a Master's degree in Health Law from Loyola University Chicago School of Law, and Bachelor of Arts degree in International Law from Chicago's DePaul University.
Dr. Sarah Kidder joined Friend Heath in October 2016. She served as the Medical Director of Family and Internal Medicine prior to assuming the role of Chief Medical Officer of Primary Care in April 2023. Dr. Kidder is a Board-Certified Family Physician with more than 10 years of experience in community health and primary care. Prior to joining Friend Health, Dr. Kidder was a Lead Physician at Holy Cross Community Health Center, a not-for-profit health system serving Maryland's two largest counties, Montgomery and Prince George's. Dr. Kidder is a member of the bar in Illinois (2016) and the District of Columbia (2015) with unique insights into the crossroads between healthcare delivery and the law. Dr. Kidder holds a Doctor of Osteopathic Medicine degree from the Chicago College of Osteopathic Medicine, and her Juris Doctorate from the George Washington University Law School.
Dr. Audrey L. Tanksley was born and raised on the south side of Chicago in the Fernwood community. She attended Chicago Public Schools and upon graduation, continued her education at Southern Illinois University Carbondale receiving a Bachelor of Arts in Biological-Sciences. Following this she attended Southern Illinois University School of Medicine in Springfield, IL and completed a Doctorate in Medicine. Dr. Tanksley returned to the Chicagoland area to complete her Internal Medicine residency training at UIC/ Advocate Christ Medical Center where she served as chief resident. Upon completion of chief residency, Dr. Tanksley completed a Medical Education Research Fellowship at The University of Chicago Medical Center. She completed the Integrative Medicine Fellowship at University of Arizona Andrew Weil Center, Integrative Psychiatry fellowship at the Integrative Psychiatry Institute, and is a trained Mind Body Skills Group facilitator. She is dual board certified in Internal Medicine and Addiction Medicine. She served as Medical Director of Heartland Alliance Health providing homeless healthcare and participating in the violence prevention program READI Chicago. In 2019, Dr. Tanksley became the Regional Medical Director of Near/Far South Region of Access Community Health Network overseeing six health centers, which during Covid included one mass vaccination site and one mass testing site. She is the current CMO of Integrated Health at Friend Health/HRDI.